On May 8th and 9th, Dolores Mozer, Director of Relocation Services at Fuller Sotheby’s International Realty attended the Relocation Directors Council’s (RDC) ® spring conference in San Antonio, TX. For two days, over 120 relocation professionals gathered to share best practices, industry trends, and network and learn from each other.
Meeting Planning Chair, Shawn Owens, CRP, GMS, chose “Promoting Excellence & Encouraging Growth” as this year’s conference theme. All content focused on RDC’s goal of combining experience and education to ensure excellent service delivery from its members. The message was delivered in a number of ways; panels, roundtables and RDC U. Topics addressed technology, performance, and the preparing a “quality” BMA to name a few.
Key note speaker Dean Lindsay, a national recognized “sales and marketing guru” shared his “Progress Challenge”, illustrating how redefining views on change can lead to progress.
Peggy Smith, CEO shared her thoughts on the future of the industry, and how Worldwide ERC® is positioned to address the coming year.
Participation by former and current RDC® Advisory Council members allowed for attendees to get a view from the Corporate and Relocation Management Company Perspective on many issues.
Bill Nemer, CRP, GMS; Joe Benevides, SCRP, Jan LaQuier, CRP and Freda Ingram-Brown, SCRP participated in a lively panel discussion lead by RDC® member Teresa Howe, SCRP, SGMS.
RDC U Honorary Professors of Knowledge Ginger Merrick, CRP, GMS, Sylkia Negron, CRP, SGMS, Florence Baird, CRP, GMS and Rob Johnson, SCRP, SGMS provided an in depth review of the ERC BMA, identifying for the attendees what they are doing right, and what they could do better when providing a BMA to a client.
For 30 Years the relocation directors who comprise the membership of RDC® have been providing customized, caring service with innovative approaches for very employee, employer and relocation management company they work with.
RDC®’s membership is comprised of over 200 relocation professionals, representing approximately 5,000 real estate offices and 215,000 sales associates nationwide. RDC® affiliates have become the trusted source for up-to-date market information, best practices, industry specific education, and extraordinary relocation service. As members of Worldwide ERC®, RDC® member services span the globe. To learn more about RDC or to locate an RDC member, visit their website at www.relocationdirectorscouncil.com